How to Pause HelloFresh in Canada 

Jennifer Robinson
Jennifer Robinson

Need to hit pause on your HelloFresh deliveries? You’re not alone. Whether you’re travelling, budgeting for a few weeks, or just feeling like a break from meal kits, pausing HelloFresh is a simple and flexible option.

Instead of canceling your subscription entirely (and potentially losing access to deals or your saved preferences), you can pause your deliveries for one week or several. The process is quick and can be done either through the HelloFresh website or app.

This guide walks you through exactly how to pause HelloFresh in Canada, shows you what happens when you do it, and helps you figure out if it’s the right move — or if it’s time to try an alternative food subscription box.

How to Pause HelloFresh in Canada (Step-by-Step Guide)

Pausing your HelloFresh subscription doesn’t mean shutting everything down — it simply lets you skip upcoming deliveries without canceling your account. Below are two easy ways to do it, depending on whether you’re using a browser or the mobile app.

pause hellofresh


Pausing via the Website

  1. Log in at hellofresh.ca with your account.

  2. Click on your profile icon (top right corner) and select ‘My Menu’.

  3. Browse to the week(s) you want to skip.

  4. Click ‘Skip Week’ on the relevant date.

  5. You’ll get a confirmation that your delivery has been paused.

📝 Heads-up: Make sure you pause your delivery by 11:59 PM PST, 5 days before your next scheduled delivery. Anything after that and you’ll still be charged.

How to Pause HelloFresh on the App (iOS or Android)

  1. Open the HelloFresh app and log in.

  2. Tap the ‘Menu’ tab at the bottom.

  3. Swipe left or right to find the week you want to pause.

  4. Tap ‘Skip Week’ and confirm your choice.

The app works similarly to the web version, but it’s worth double-checking you’ve received the skip confirmation — especially if you’re managing more than one week at once.

Can You Put HelloFresh on Hold?

Yes — but it’s important to understand what HelloFresh means by “putting your subscription on hold.” Technically, there’s no single button labeled Pause Subscription. What you’re really doing is skipping deliveries week by week. It works the same in Canada as in other regions.

When you skip a week, HelloFresh won’t prepare or charge you for that box — as long as you do it before the cutoff (5 days before delivery at 11:59 PM PST).

If you’re hoping for a long-term pause, here’s what you need to know:

  • You can skip as many future weeks as you like, one at a time.

  • There’s no penalty for skipping, and your account stays active.

  • You can resume deliveries whenever you’re ready — just unskip the next box.

Some users confuse this with canceling. But when you cancel, your account is deactivated and your saved preferences are erased. Skipping deliveries keeps everything intact, making it much easier to resume your meal plan when the time is right.

💡 Quick Tip: If you’re planning a longer break (say, 4–6 weeks), consider going in and skipping all those weeks in advance. That way, you won’t forget and get charged unexpectedly.

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Why You Might Want to Pause Instead of Cancel

Canceling might seem like the easiest option when you’re overwhelmed or just not using the service. But pausing has a few advantages — especially if you’re unsure about quitting HelloFresh for good.

Here’s why a pause might make more sense:

  • You’re going on vacation.
    No need for boxes piling up at your door while you’re out of town. Just skip the weeks you’re away, and resume when you’re back.

  • You’re watching your budget.
    If your monthly expenses are tight, pausing gives you time to reset without permanently closing your account.

  • Meal fatigue is real.
    After a few months, even great recipes can feel repetitive. Taking a break can make you appreciate it again later.

  • You want to keep your preferences and discounts.
    Canceling wipes your saved meals, delivery preferences, and may end access to promo offers. Pausing keeps all that ready for your return.

  • It’s faster to resume.
    If you cancel, you’ll need to re-enter all your info later. When you pause, you’re just one click away from getting started again.


For most people, pausing is the low-commitment way to take a break without fully saying goodbye.

What Happens When You Pause HelloFresh?

When you pause HelloFresh (by skipping a delivery), a few important things happen behind the scenes. Here’s what to expect so you’re not caught off guard.

You Won’t Be Charged

As long as you pause before the cutoff — 11:59 PM PST, five days before your delivery — you won’t be billed for that week. If you miss the window, HelloFresh will still process and ship your box, and the charge will go through.

Your Upcoming Delivery Is Canceled

The skipped week disappears from your delivery schedule. No box will be packed or shipped to you for that week.

You’ll Likely Still Receive Emails

Even when your deliveries are paused, HelloFresh may continue sending emails about menu options, upcoming deals, or reminders to choose meals. It’s their way of nudging you back.

You Stay Subscribed — Just Inactive

Your account remains active, and you can return any time without having to re-subscribe or re-enter your preferences.

What Doesn’t Happen:

  • Pausing doesn’t stop all future deliveries automatically. You’ll need to skip each week manually unless you cancel entirely.

  • Pausing doesn’t refund any boxes that are already charged and confirmed.

💡 Pro tip: Set a calendar reminder a few days before each cutoff so you don’t accidentally miss a week you meant to skip.

How Long Can You Pause HelloFresh in Canada?

There’s no official “pause account” feature on HelloFresh, but you can keep your deliveries paused for as long as you need — one week at a time.

Week-by-Week Control

HelloFresh lets you skip as many future weeks as you want, but you need to manually go into your account and do it for each one. There’s currently no option to pause indefinitely with a single click.

If you’re planning to be away or not using the service for a while, here’s what you can do:

  • Log into your account (web or app)

  • Open your delivery calendar

  • Manually skip each week you won’t be home or don’t want a box

  • Set a reminder to revisit your calendar monthly in case new weeks are added


No Expiry, No Extra Fees

Your account doesn’t expire while paused, and HelloFresh won’t charge you any sort of “pause fee.” You also won’t lose your saved preferences or profile settings during the break.


Resume Anytime

When you’re ready to return, just unskip the week you want a box, select your meals, and you’re good to go. No reactivation process needed.

HelloFresh Pause vs Cancel: What’s the Difference?

Pausing and canceling might sound similar, but they work very differently on HelloFresh.

When you pause your HelloFresh subscription, you’re really just skipping individual deliveries. Your account stays active, and you can come back anytime. You’ll still have access to your saved preferences, past orders, and any ongoing promotions.

On the other hand, if you cancel, your account is deactivated. You won’t receive any future boxes, and you’ll lose your saved settings. To start again, you’d need to sign back up and go through the setup process all over again.

Here’s the key takeaway:

  • Pause if you want a short break but plan to return soon.

  • Cancel if you’re done with the service altogether or switching to something else.


For most people who just need some time off — maybe for a trip or to save money — pausing is the better choice.

Taking a Break from HelloFresh? Pausing Is the Easiest Option

Whether you’re heading out of town, trying to save money, or just need a breather from meal kits, pausing your HelloFresh subscription gives you control without the hassle of canceling.

It’s simple: log in, skip the weeks you don’t need, and resume when you’re ready — no reactivating, no lost settings, no surprises.

And if you ever feel like HelloFresh isn’t the right fit anymore, there are plenty of Canadian meal kits worth exploring. But until then, hitting pause is a flexible way to take a break on your terms.

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Frequently Asked Questions:

Can you pause HelloFresh in Canada?
How do I pause HelloFresh on the app?

Will I be charged if I pause HelloFresh?
How far in advance can I pause HelloFresh?
What happens when I pause HelloFresh?
How do I pause HelloFresh on the website?