HelloFresh vs Fresh Prep Comparison Review (2024)
What is the best way to select a meal kit company? Compare it to other meal kit companies! In this Fresh Prep vs HelloFresh comparison, we will discuss the similarities and differences between these two companies, compare their plans, prices, meal selections, and other relevant information. Please take a moment to go through our comparison tables. They will help you decide which company has more meal options, better prices, better ratings, and is overall more suitable to your needs.
Quick Fresh Prep vs HelloFresh Comparison
|Hello Fresh Review
|Fresh Prep Review
|AB, BC, MB, NB, NL, NS, ON, PE, QC, SK
|Number of meals to choose from each week
|10 (+4 family meals)
|Сooking time (min)
|Price per serving
|$9.25 – $12.17
|$10.99 – $13.99
|Weekly Total (3 Recipes, 2 people)
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To make the process of selecting the right meal kit company for you, we have already compared Hello Fresh vs. Good Food, Chefs Plate vs. Good Food, and Chefs Plate vs. Hello Fresh. These are The Big 3 meal delivery companies in Canada. Now it’s time to make a Vancouver-based Fresh Prep vs. Hello Fresh comparison!
|Fresh Prep Pros
|✔️ Is the cheaper option
|✔️ Fresh, high-quality ingredients
|✔️ Choose from add-ons like desserts and sides
|✔️ Own independent delivery system (carbon neutral fleet)
|✔️ A very wide variety of meals on offer
|✔️ Reusable or recyclable packaging
|✔️ Fresh, high-quality ingredients
|✔️ Produce sourced from the Vancouver area, where possible
|✔️ Carbon neutral company
|✔️ Canadian owned
|✔️ Has a downloadable app
|✔️ Free shipping
|Fresh Prep Cons
|✖️ Limited dietary options
|✖️ Less variety in the weekly menu
|✖️ No free delivery option
|✖️ More expensive
Fresh Prep (not to be mistaken with Fresh City Farms or Miss Fresh) was established in Vancouver two years before HelloFresh came to the Canadian market. At first, the company stayed local and served only Vancouver customers, but they recently expanded their operations to Alberta, while HelloFresh is an international company originally founded in Germany, that quickly spread over Europe, Canada, the USA, Australia, and New Zealand. In Canada, HelloFresh delivers coast-to-coast.
When we compared the price per serving for Hello Fresh vs Fresh Prep, we found that while they are very similar in some recipes and two-people plans, the weekly totals for other plans are much higher with HelloFresh vs Fresh Prep. For new customers, we have discounts for both companies: get up to $200 off with HelloFresh and $120 with Fresh Prep.
Being a big company, Hello Fresh can afford to offer a better variety of meals each week—more than 35 recipes versus 10 meals (plus four family meals) to choose from with Fresh Prep. However, the quality of recipes is comparable, and it takes about 30 minutes to cook most meals with both Hello Fresh and Fresh Prep.
While comparing the Google rating for Hello Fresh vs Fresh Prep, we noticed that they are very similar. The customers love both companies, but the Fresh Prep rating is a little higher with the Google reviews, even though HelloFresh has a downloadable mobile app, and Fresh Prep does not.
If you live in British Columbia or Alberta (and fall in the delivery zones), you have a great choice between a global and a local company. On the one hand, you can pick Hello Fresh and enjoy a greater variety of meals. On the other hand, you can support a local business and order meal kits that are locally prepared in Vancouver and delivered to you in a reusable cooler bag. Both companies offer additional items for breakfast and lunch as well as snacks and desserts.
For all other places in Canada, your only choice between HelloFresh vs FreshPrep will be the former since it delivers all over Canada, while the Fresh Prep delivery area is limited to Vancouver and the nearby towns and Alberta. If you’re in a different province or city, why not check out our meal kit delivery search tool to find out who else delivers to your door?
HelloFresh vs Fresh Prep Meal Choices
|Hello Fresh Review
|Fresh Prep Review
|Low Carb Meals
|List Of Allergens
Even though HelloFresh has a greater meal variety, Fresh Prep offers comparable quality meals. Neither of the companies has mutton meals, but both have pork, beef, chicken, seafood, cheese, and vegetables on their menu. Hello Fresh also includes turkey, which Fresh Prep does not, but Fresh Prep has mushroom recipes and 100% vegan meals that are not included in the HelloFresh menu.
When we compared recipes in both companies for a given week, it turned out that Fresh Prep had more meat variety, while Hello Fresh offered more vegetarian recipes. Low-carb meals are becoming more popular in Canada, and around the world. HelloFresh offers low-carb recipes, as well as low-calorie meals, whereas Fresh Prep doesn’t.
Here is a sample of meals taken from the same week for each company:
|• BBQ-style chicken dinner with potato salad and sugar snap peas
|• Top sirloin tagliata with rosemary potatoes and arugula salad
|• Falafel platters with roasted potatoes and garlic hummus drizzle
|• Dry-rubbed chicken breast with honey mustard potato and kale salad
|• Greek-style shrimp with lemon potatoes and tzatziki
|• Tandoori cauliflower & lentil pilau with apricot chutney & coconut yogurt
|• Honey pork meatballs with dried cranberries and creamy potatoes
|• Steelhead with creamy dill orzo and marinated cucumbers
In case you have any food allergies, it is very important to check the list of allergens, which is provided by both companies. Unfortunately, no substitutes are available, but you can easily avoid unwanted ingredients because they are packed separately. If you have serious allergies though, there may be cross-contamination in the ingredients so using a meal kit company is generally not recommended, even by the services themselves.
Meal Plans Available
These two companies offer slightly different options when it comes to the number of servings you can order each week. They both offer meal plans for two or four people, but Fresh Prep lets you choose two, three, or four recipes a week; whereas HelloFresh lets you choose three, four, or five recipes a week. Since they both offer three or four recipes, here are the prices so you can compare them side by side:
|Number of people
|Number of recipes
Prices include delivery and are the total you would pay. On that note, Fresh Prep delivery is free, whereas HelloFresh charges $9.99 per order. As you can see, HelloFresh costs more for all the plans, although you may want to pay the extra to get more variety in your meals, especially if you have a fussy eater at home.
Sustainability, Packaging, and Delivery
When it comes to whether or not these meal kit companies are green, it’s safe to say “yes” regarding both. It gets a little trickier when you try and compare Hello Fresh vs Fresh Prep and arrive at a clear winner. Let us explain why.
Hello Fresh is the first global carbon-neutral meal kit company, which is obviously a great achievement. When it comes to packaging, everything is fully recyclable or compostable. Fresh Prep also has its own claim to fame in this department, because it offers what it calls Zero Waste meal kits. The ingredients come in reusable plastic containers so you don’t even have to recycle. With these kits, you return the containers and Fresh Prep cleans them and sends them back out with fresh ingredients.
There’s no competition when it comes to Fresh Prep vs HelloFresh delivery from a postal code point of view. Hello Fresh wins hands down as it covers around 95% of Canada’s population, whereas Fresh Prep only delivers to certain areas in B.C. and Alberta (Abbotsford, Burnaby, Calgary, Chilliwack, Comox Valley, Coquitlam, Delta, Edmonton, Kelowna, Langley, Maple Ridge, Mission, Nanaimo, New Westminster, North Vancouver, Pitt Meadows, Red Deer, Richmond, Squamish, Sunshine Coast, Surrey, Tsawwassen, Vancouver, Vernon, Victoria, White Rock).
Customer Reviews: HelloFresh vs Fresh Prep
At the time of writing, HelloFresh Canada has 15,000 reviews on Trustpilot and gets an average of 3.9 stars out of five. To give you an idea of the extremes, 45% of reviewers gave five stars and 6% gave one star. Most are very happy with the meal kit company and some of the biggest positive factors pointed out were the variety of recipes to choose from, the convenience and ease of ordering, and how simple the recipes are to follow. Some of the negative comments focused on ingredients going off before the use-by date, and the plastic packaging some items come wrapped in. Here is an example of a well-balanced review left by one customer:
“It’s nice, good selection of meals, though the vegan options are very few. I had a good time cooking my two boxes, everything was fresh and the instructions were simple to follow. The skip-a-box option is practical, choosing meals in advance for many weeks is nice as well. Delivery was easy, boxes are well packed.”
At the time of writing, Fresh Prep has 1,000 reviews on Trustpilot and gets an average of 4.5 stars out of five. This is an excellent star rating for a meal-kit company (or any service). To give you an idea of the extremes, 71% of reviewers gave five stars and only 1% gave one star. Most people rave about the zero waste packaging (reusable plastic containers), although some complained they should be smaller to fit more in the fridge. While most customers love how fresh the ingredients are, some noticed they had moldy produce or underripe veggies. Here is an example of a well-balanced review left by one customer:
“I tried 3 other meal services before Fresh Prep. This is the one you want. Meals are substantial enough, the recipes are amazing, quality of everything is fantastic. As someone very comfortable in the kitchen, I don’t feel like I’ve sold out using their recipes. I’m continuing to learn. Packaging is also top of class. Zero packaging waste and zero food waste. I called about my delivery once and an actual person answered the phone on the second ring. Very friendly and helpful. I have praised this company to my family and friends. Great local company.”
What You Get With Either Company
As we have already mentioned above, the Fresh Prep vs Hello Fresh comparison is mainly relevant for those who live in and around Vancouver and Alberta, because those are the only areas where both meal kits are available. For Vancouverites and Albertans, we can say that both companies deliver fresh and high-quality meal kits with recipes and ingredients for your dinner. The main difference between the two is that Fresh Prep is a local company while HelloFresh is a global corporation. Each of these brings its own advantages.
Because HelloFresh is a significantly larger company, they have the capability to offer a wider variety of meals catering to different diets and tastes, and a greater volume of meal options each week. Fresh Prep does not have the same capability, but they excel at capitalizing on local partnerships to deliver fresh food sourced primarily from British Columbia.
Another difference between HelloFresh vs Fresh Prep is their delivery. Fresh Prep delivery is free and they also have slightly lower prices than HelloFresh. In regards to the physical meal kit container, HelloFresh utilizes insulated boxes that can be recycled, while Fresh Prep uses delivery bags that are meant to be left in a cooler on your porch. Fresh Prep sends a text message when the meal kit is delivered so that you can unpack the bag as soon as possible and put all the ingredients in the fridge. The HelloFresh box can stay on your porch for a significantly longer period of time since the container is insulated.
To conclude our Fresh Prep vs Hello Fresh comparison, we can say that if you’re looking for meal kits in Vancouver or Alberta, you have these highly-rated brands available to you, and others. You can try a global company that offers many options to choose from, or support a local business with fewer options but with comparable meal kit quality and freshness. Both companies offer great customer service, so if you need to skip a week or two or cancel your subscription entirely, just let them know, and they will be happy to assist. In the end, it may be easiest to simply order meal kits from both Fresh Prep and HelloFresh and test the difference for yourself.
Read our other meal kits comparison articles