Prepd Ratings by Our Readers
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Overall rating 0.0%
Updated on Apr 07, 2022
Prepd Meal Kits Review 2022
Unfortunately, Prepd did not survive on their own and had to join forces with Fresh City Farms, but we still have the Prepd review for you if you need more information about this company.
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See the best meal kits companies
Prepd was a Toronto-only meal kit company that had tried to cut costs to the bare minimum in order to compete with the national “Big three” Canadian meal kit companies. For more info on those, see our Hello Fresh Review, GoodFood Review, and Chef’s Plate Review.
There is also a US-based Prepd Pack company that has nothing to do with Prepd meal delivery in Toronto. Prepd lunchbox could be filled with Prepd meals, though.
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prepd.ca Plans for
Price ranges
$26.68 - $200.00 / week
$10.00 - $13.34 / serving
Pros and Cons
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Prepd Review: Editorial Notes
Prepd was exclusively a meal kit company. So, unlike former fellow Toronto-only competitors Fresh City Farms, Prepd did not have the option to do add-ons to your food box subscription. The Prepd website promoted a similar value proposition to that of other Canadian meal kits, saying: Get everything you need to make an amazing dinner in 30 minutes. Delivered from $10/plate. No planning. No shopping. No fuss. This was quite similar to what other meal kit delivery companies in Canada had to offer.
One unique aspect of Prepd was the fact that you could order single-person subscriptions AND there was a weekly option for both 2- and 5-meal boxes. Most other meal kits tend to stream you into a 3- or 4-box subscription model.
Another neat option was to order a one-time only sample box that we’ve only ever seen offered by Prepd. (Although there is nothing stopping anyone from ordering a week’s worth of food and then canceling on other meal kit sites.)
Prepd Review: Credibility and Reputation
| Established in | 2018 |
|---|---|
| Registered in | Toronto, ON |
| CEO | Unknown |
| Independent rating |
|
Because Prepd was a relatively small company with a meager website and little media exposure, we were not able to garner a ton of background information about the company other than the fact that it was one of the first meal kit companies to start off in Toronto, and that it tried to cut costs as much as possible. The few Prepd reviews that we could find on Yelp and Facebook were over two years old, but they were mostly positive.
Overall, the customers enjoyed low cost, an option to order only two meals per week, and an option to order a custom box to start. They wished for a wider delivery area, better packaging, and a more informative website.
Prepd Meals and Plans
Recipes per week
Number of people
Prepd plan
Price per serving
$13.34
$10.00
$10.00
$13.33
$10.00
$10.00
$10.00
$10.00
$13.33
$10.00
$13.33
$10.00
Shipping
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
Weekly Total
$26.68
$40.00
$80.00
$39.99
$60.00
$80.00
$100.00
$120.00
$53.32
$160.00
$66.65
$200.00
Prepd used to have six weekly recipes to choose from, three for meat-eaters, and three for vegetarians, which were delicious and easy to follow. Each wholesome, balanced meal was about 700 calories. When you signed up, you could pick either omnivore (2 meat & 1 vegetarian meal) or vegetarian (3 vegetarian meals) option, but you could always mix and match between any of the Prepd meal choices.
You could order two to five meals a week just for yourself, for two, or for four people. The prices ranged from $10 to $13.33 per serving.
You didn't need any special skill to cook Prepd meals. Every step was clearly marked and explained in the instructions. All the necessary equipment was listed there too. In case you would prefer to avoid any components of the recipe, you could easily do so as each ingredient was packed separately.
| Cooking skills needed | Basic |
|---|---|
| Ingredients sourced from | Local farms and vendors |
| Vegetarian restrictions | Choose by meal |
| Avoid an ingredient | Choose by meal |
| Calorie range | Choose by meal |
| Low carb options | Choose by meal |
| Allergy restrictions | Choose by meal |
Terms and Fine Print
Delivery
| Delivery area | ON |
|---|---|
| Home delivery | Yes |
| Work delivery | No |
| Must be present for delivery | No |
| Delivery window | Unknown |
| Box stays cold for | 4 hours |
Prepd delivery was available in Toronto only. There were two popular options: you could order a meal kit directly to your home, or you could pick it up at a certain location. Prepd meals were delivered weekly. You didn’t have to be present for delivery, but the boxes only kept meals fresh for up to four hours, so it was only convenient for those who worked from home or didn’t work at all.
Flexibility
| Switch between plans | No |
|---|---|
| Minimum subscription length | 1 week |
| How to cancel subscription | Online account |
| Extra charge for skipping week | No |
| Weekly deadline to cancel/skip | Tuesday at Midnight |
| Auto-renewal | Yes |
| Personalization options | Number of people, Recipes per week |
Once you signed up for the Prepd meal kit, you had the flexibility to pause/cancel/resume your deliveries whenever and as often as you wished. However, some customers complained that they could not just click a button on their site to cancel the subscription. (There was a button, but it directed you to call or email Prepd customer service.)
Support and Usability
In case you encountered any issues with Prepped, their customer service representatives were always happy to assist you by phone or email. (There was no online chat available on their website, no social media accounts, and no mobile app.)Phone
(647) 495-9760
Email
[email protected]
Online chat
Social media
Downloadable App
Address
Unknown
Customer Reviews
To give our readers the most comprehensive understanding of Prepd meal kit service, we wanted to take a deep dive into the experience other customers had with the company and their feedback regarding the service they received. We also set out to understand where Prepd stands in comparison with other meal kit companies. To do this, we analyzed hundreds of online reviews left by people who have tried different meal kits, including Prepd, putting each review in the positive, negative, or mixed category. When reading each review, we noted all the specific pros and cons reviewers included in their feedback. Finally, we compiled a list of all the recipes Prepd customers talked about in their feedback and determined the best performers.
It’s worth mentioning that there’s a certain level of bias involved when it comes to online reviews. This happens because most online feedback is written by customers who were either extremely happy or extremely dissatisfied with the products or services they received, making the reviews seem very polarized. However, people who were generally happy with the goods usually don’t go online to leave feedback. This review polarization is present in all areas, however, it is especially true in industries where services or goods are sold online from start to finish, which includes meal kits. Because of this, we feel it’s necessary to look beyond the simple five-start rating and analyze the specific pros and cons of the service reviewers mention.
Distribution of Prepd reviews compared to industry-wide averages
During our review analysis, we wanted to determine how Prepd compares to other meal kit delivery services. To do this, we perused reviews of the company found on consumer rating platforms and marked each as positive, negative, or mixed. Feedback left by customers who were clearly happy or unhappy with the company was put in the positive or negative category respectively, while reviews where people mentioned both positive and negative things about the service were marked as mixed. Interestingly, Prepd reviews were overwhelmingly positive, as the company received no negative reviews and only one mixed. These results are much better than the average numbers in the industry, suggesting that Preps provides a better service than many of its competitors.
Prepd
Industry Average
Positive, %
Negative, %
Mixed, %
Most frequently given reasons for liking or disliking the company
Once we’ve determined that the online feedback Prepd meal kits received was overwhelmingly positive, we wanted to understand what exactly customers loved about the company’s meal kits. Most happy customers mentioned tasty food, responsive customer support, and rich variety in their feedback. The percentage of people who liked Prepd food and customer support was about the same as the industry average, albeit slightly higher, while the proportion of customers who thought the company offered a rich variety of recipes was significantly higher than the industry average. As for the cons of the company, only one reviewer had a complaint about Prepd service, stating that the website is inconvenient. Overall, these results show that Prepd likely offers a very high-quality service.Positive
Prepd
Industry Average
tasty food
rich variety
responsive support
Negative
Prepd
Industry Average
inconvenient website
Three most popular recipes mentioned in reviews
Finally, we set out to determine which Prepd recipes the company’s customers loved the most. According to online feedback, chicken with corn salad, stuffed mushrooms with asparagus, and BBQ turkey bacon burger are the top three crowd favorites from Prepd.
Frequently Asked Questions:
When did Prepd close?
Prepd closed in late 2019. The last date of service was October 27.
Can I continue my meal kit service with Fresh City?
Is there a Prepd discount code?
The Bottom Line
Prepd meal delivery company was trying hard to offer meal kit delivery services to the customers in Toronto and keep the prices low. However, it could not survive on its own and was acquired by Fresh Citi Farms. The Prepd discount code PREPD is still available for those who continue to receive affordable meal kits every week. Please see our reviews for the companies that deliver meal kits in your area and pick the one that fits you best.
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Updated on Apr 07, 2022
Company Reputation
Plans and Meals
Delivery and Flexibility
Support and Usability
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