How to Cancel Chefs Plate in Canada
Thinking about canceling your Chefs Plate subscription? Whether you’re done trying meal kits, switching to another service, or just tightening your budget, canceling is straightforward — if you know where to look. In this guide, we’ll walk you through exactly how to cancel your Chefs Plate subscription, step-by-step, using both the website and the app. We’ll also cover what happens after cancellation, how pausing works, and which meal kit alternatives might be a better fit for you.
How to Cancel Your Chefs Plate Subscription
Canceling Chefs Plate online is simple once you know where to click. The process only takes a couple of minutes, but the platform doesn’t make the cancellation link super obvious — so here’s a straightforward walkthrough.
Step-by-step instructions:
Go to chefsplate.com and log into your account.
In the top right corner, click your name or profile icon to open the account menu.
Select “Account Settings.”
Scroll to the Plan Settings section.
Click “Deactivate My Plan.”
Follow the prompts — Chefs Plate may ask why you’re cancelling.
Confirm the cancellation. You should see a confirmation on-screen and receive an email as well.
Make sure you complete this before the weekly cut-off. If you cancel too late, you’ll still be charged for the next order. Also, double-check your inbox for a confirmation email. If it doesn’t show up, revisit your account and ensure your plan is actually deactivated.
How to Cancel Chefs Plate Using the App
If you’re trying to cancel Chefs Plate using their mobile app, things get a bit tricky. Unlike some other services, Chefs Plate doesn’t currently allow full cancellation directly through the app.
Here’s what you can — and can’t — do with the app:
You can pause deliveries week by week through the app.
You cannot fully cancel or deactivate your subscription from the app as of now.
What to do instead:
To cancel completely, you’ll need to log into your account using a browser — either on your phone or a desktop. Go to chefsplate.com, sign in, and follow the cancellation steps listed in the previous section.
If you’re having trouble or if something doesn’t seem to work, you can also contact Chefs Plate customer support via live chat or email. They can help manually cancel your subscription if needed.
Can You Cancel Chefs Plate Anytime?
Yes, you can cancel Chefs Plate anytime — but there’s a catch. Even though you’re free to end your subscription whenever you like, timing matters if you want to avoid getting charged for your next box.
Chefs Plate follows a weekly billing cycle, and there’s a cut-off deadline each week. You need to cancel before that deadline, or your upcoming order will still be processed and shipped.
Here’s what you should know:
The cut-off time is usually 11:59 PM local time, 4 or 5 days before your next delivery. This can vary slightly depending on your region.
If you cancel after that deadline, the next week’s box will still be sent and charged.
Once the cancellation is confirmed, your subscription will stay deactivated unless you choose to reactivate it later.
There are no contracts or penalties, so you’re not locked in. But the system is designed to keep your subscription active until you take action — and missing the deadline often means you’ll get one more delivery than planned.
Want to avoid last-minute surprises? Set a reminder in your calendar a few days before your usual order is billed.
Don’t Like Chefs Plate? Here Are the Best Alternatives
If Chefs Plate hasn’t been the right fit, you’re not alone. While some people enjoy the simplicity and low cost, others run into issues that make them look elsewhere. The good news? There are other Canadian meal kits that solve many of the problems customers have with Chefs Plate.
Common complaints about Chefs Plate:
Repetitive recipes week after week
Smaller portion sizes that leave you hungry
Missing ingredients or packaging errors
Customer service delays when things go wrong
Limited diet-friendly options (e.g. vegetarian, keto, gluten-free)
If any of those sound familiar, here are a few Canadian alternatives worth considering:
1. HelloFresh
For more variety, better overall packaging, and slightly larger meals. HelloFresh offers more weekly options and tends to cater better to families or bigger appetites. Make sure to check out our full HelloFresh vs Chefs Plate comparison page for more details !
Click to Get up to 20 Free Meals + Free Sides for Life + Free shipping on 1st box
2. Cook It
This Quebec-based service puts an emphasis on local ingredients and chef-curated meals. The packaging is cleaner, and their recipes are a bit more adventurous than Chefs Plate’s.
Each of these offers more flexibility and can address the exact pain points that caused you to cancel Chefs Plate in the first place. If you’re curious, check out our reviews on mealkitscanada.ca to compare them side-by-side.
What Happens After You Cancel?
Once you cancel your Chefs Plate subscription, a few things happen — and it’s worth knowing what to expect so you’re not caught off guard.
Here’s what typically follows:
You’ll receive a confirmation email shortly after cancelling. If you don’t see it, check your spam folder or log in to confirm your plan is deactivated.
If you canceled after the weekly cut-off, you’ll still get (and be charged for) one final delivery. This is standard for most meal kits.
Your account isn’t deleted, it’s just paused indefinitely. You can log in anytime and reactivate your subscription.
You won’t get charged again unless you reactivate or manually resume your plan.
If you’ve changed your mind after cancelling, it’s easy to restart — just log in and select a new meal plan. But if your goal is to completely remove your account and data, you’ll need to contact customer support to request full deletion.
Pausing vs Cancelling: What’s the Difference?
If you’re not sure whether you want to cancel Chefs Plate entirely, there’s another option: pausing your subscription. But while it might sound like a softer exit, there are a few differences worth considering.
What happens when you pause:
You won’t receive any boxes during the weeks you skip.
You can skip multiple weeks at a time, but you need to do it manually.
Your subscription remains active in the background — meaning you could be charged again if you forget to skip.
When pausing makes sense:
You’re going on vacation or need a short break from meal kits.
You want to wait for new recipes or promotions before ordering again.
You’re trying another service but may return to Chefs Plate.
When cancelling is the better move:
You’re done with the service for the foreseeable future.
You want to avoid surprise charges.
You’ve found a better fit and won’t be coming back.
Pausing is convenient in the short term, but it doesn’t fully shut things down. If you want a clean break with no risk of getting billed again, cancelling is the safer choice.
How to Cancel Chefs Plate: Final Thoughts
Canceling Chefs Plate is straightforward — once you know where to look. Whether you’re using the website or contacting support for help, the process doesn’t take long. Just make sure you act before the weekly cut-off to avoid any unexpected charges.
If you’ve been unhappy with portion sizes, variety, or delivery issues, you’re not alone. Many Canadians try Chefs Plate and later move on to other options that better match their needs. Whether it’s HelloFresh, Cook It, or Goodfood, there’s no shortage of alternatives that offer more flexibility, better meals, or a different kind of experience.
Whatever your reason for leaving, the key takeaway is this: you’re in control. Cancelling Chefs Plate is your decision — and now, you’ve got all the steps, timing tips, and next options in one place.
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